Microsoft Dynamics CRM is a client-centric customer relationship management solution designed to support effective lifecycle management and lifecycle management from initial contact to after-sales service. After successful deployment, Microsoft CRM increases customer retention and attraction of new customers by facilitating excellent customer service.
Microsoft CRM is a refurbished solution designed to develop alongside business by offering improvements in business processes in sales, marketing, and customer service.
Automating sales teams
Optimize the work of traders with the well-known intelligent functionality of Microsoft Dynamics CRM. Take advantage of the highly intuitive interface and built-in capabilities to increase time spent with customers, shorten the sales cycle, increase closure levels, and access real-time information.
Coordinate and automate your sales processes by enabling merchants to create a unified view of the customer to ensure a shorter sales cycle, higher closing levels and better customer retention. Microsoft Dynamics CRM business software provides business teams with quick access to useful information online or offline so they can work efficiently and spend more time selling.
Customer Service
First-class customer service begins with your employees. Microsoft Dynamics CRM Business Software provides your employees with a work, customer service and customer support solution that combines high productivity with ease of use. Users can take advantage of the wide variety of features such as case management, workflows, control panels and knowledge management rights in the Microsoft Outlook client so they can work personally to deliver an integrated, timely and efficient service.
Microsoft Dynamics CRM responds to changing customer expectations with a powerful and flexible solution. Users work with familiar functionality and interface to enable them to work in the most natural way. This intelligent solution provides valuable information to employees who work with customers. The result is a well organized and integrated organization with a high level of cooperation.
Marketing
Get a marketing management solution that's flexible, easy to use and designed to meet your business needs. Turn any contact point into a market opportunity and control the unseen potential of your client database. With the well-known and intelligent marketing potential of Microsoft Dynamics CRM, you have the ability to market more efficiently, improve productivity, and make much better judgments.
Give marketing professionals effective data clearing and segmentation tools, campaign management features, and market analysis tools to improve the performance of market programs and better tracking performance metrics. Microsoft Dynamics CRM Business Software provides a comprehensive suite of marketing capabilities to target your customers more efficiently.